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Procedure for Offsetting and Refunding Overpaid Taxes - FCHAIN
Procedure for Offsetting and Refunding Overpaid Taxes
In the course of doing business or fulfilling tax obligations by individuals, situations often arise where an amount exceeding the actual tax liability is paid to the budget. Such overpayments may occur for various reasons, including calculation errors, duplicate payments, changes in tax obligations, or adjustments to reporting. In such cases, the legislation of the Republic of Kazakhstan provides a mechanism for offsetting or refunding overpaid amounts.
Legal regulation
The procedure for offsetting and refunding overpaid or erroneously paid taxes, budget payments, and penalties is governed by Articles 120–123 of the Tax Code of the Republic of Kazakhstan. These provisions establish a clear algorithm of actions for both taxpayers and state revenue authorities.
Definition of overpaid amount
An overpaid amount is defined as the positive difference between:
- – the amount actually paid to the budget (tax or penalty), and
- – the amount assessed or calculated for the respective obligation.
Amounts previously offset against other taxes or refunded to the taxpayer are also taken into account.
Grounds for refund or offset
It is important to note that a refund or offset is carried out only based on a taxpayer’s application. State revenue authorities do not process such transactions automatically, even if an overpayment exists in the taxpayer’s account.
Application procedure
To initiate a refund or offset, a tax application must be submitted in accordance with the form approved by Order No. 637 of the Minister of Finance of the Republic of Kazakhstan dated October 28, 2025.
The application can be submitted:
- via the Taxpayer Cabinet (ISNA)
- through the eGov.kz portal
- via the e-Salyq Azamat mobile application (for individuals)
- in paper form through the State Corporation “Government for Citizens”
Electronic submission is the fastest and most convenient option.
Terms and conditions for refund
Refunds are processed:
- – within 5 business days from the date of application registration
- – provided there are no outstanding tax liabilities
Funds are transferred to the taxpayer’s bank account указанного in the application. If a tax liability exists, the overpayment may be used to offset it.
Offset of overpayment
Instead of a refund, taxpayers may choose to offset the overpayment:
- – against future tax liabilities
- – to settle outstanding debts
This approach is convenient for businesses as it helps manage cash flow efficiently.
Practical recommendations
In practice, the procedure may involve certain challenges:
- discrepancies in taxpayer accounts
- the need for reconciliation with tax authorities
- technical errors when submitting applications
To avoid delays or refusals, it is important to correctly complete the application and verify the absence of a tax liability in advance.
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E-Invoice: How IEs under GTR should issue them
Prepared by: Moldir Mukhtar
Business Development Specialist
FChain Kazakhstan
📩 almaty@f-chain.com
📱 WhatsApp: +7 771 214 1820
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